Monday, April 11, 2011

So....more banks?

Right, so just now, well, maybe not JUST now ... but still, recently, I'd gotten a couple @messages via Twitter from SunTrust, concerning Friday's Blog post I made. I couldn't write that scathing e-mail I said I was going to do, because their web-form didn't have a check-box for COMPLAINT for the first reason, and for the second reason that their web-form had an "8 line" limit, although it didn't prevent you from going over 8 "lines", it wouldn't let you send it if you were over that limit. My message I had originally written may have been able to be shortened down a fair bit had I used less punctuations, and shortened words into "txt wrd lngth", but I don't think that would have been enough still. Let's just say, if I were to have pulled up the form on my smart phone, if held in portrait view, it would have had room on either side of the form.

My message to them was all typed out, and ready to go, but I wasn't about to break up my message and send it 8 separate times. Yes, my message ended up being nearly 64 of their "lines", without line breaks in it to try to save space. Granted, yes, I can be a bit long-winded, but when you try to explain the following (which is what I wrote by the way):
Greetings, to whomsoever this needs to get to…Recently I had gone to couple forced trips far out of town from my own for my military disability compensation claims evaluation. Doing this, the VA allows to have a reimbursement check mailed to you for travel expenses. This recent check that I had gotten was for a simple $72 and some change. Having been a prior SunTrust account holder, I figured I would give a minor chance to re-earn my trust that was lost after a slower than expected fraud reversal process. I stepped into the office in Leesburg, FL, off of highway 27. Upon entering the location I had never been in before, I was greeted expectedly as I entered. I noted however at entry, that there wasn’t a desk or set-aside area for individuals to fill out deposit/withdraw slips (however I may have missed it being camouflage or something where one would expect to see this countertop (which, normally would be before the entrance to the queue to see a teller)). Behind the glass, were 3 representatives, one of which was assisting another customer. I did not take note of which teller I had walked up to (mainly due to the fact that I am very forgetful over names, and I figured this would be an easy transaction). Upon signing my check, handing it, along with my photo ID, I was asked if I had an account. I of course answered no, as I had closed those accounts and had the monies transferred to my USAA account (Which, if you didn’t know, USAA only handles Military, Prior Military, or the spouses of same). At that time, the one teller had finished with her customer and came over to ‘explain’ that I would have to have an account to withdraw money. I stated that it was a military check, that I had no account, and that I just wanted to cash the check for the amount it was for, not withdraw from an account; or deposit it into my USAA account. At this time, the third teller had come over, along with the greeter from the door (slow day if all 4 people needed to come to confront me, as if I were trying to rob the place or something). All 4 of them were attempting to get me to open a new account, “we’d love to have you back”, “you need an account to cash a check”, “that’s what happens when you deal with a bank like that”. Now, that last comment was from the original teller…I’m sorry, but right there, showed a level of ineptitude that I wouldn’t stand for. I calmly retrieved my check, and my driver’s license, bid them a “you’re welcome for my service to your freedom”, and started for the door. That statement showed to me that all of them either had never heard of USAA, or thought it to be “just another online only bank”. It is either that, or if they had known as to the bank’s history and clientele, had no appreciation for service members. To me, if I walk into a bank, ANY bank, with a GOVERNMENT check, I should be able to withdraw that money…that bank would get the money from the government, it’s not like they’re passing out bad checks, or that you wouldn’t get the money.
... it's kind of hard to not explain the faults that I experienced. Anyway, done bitchin about that for now, perhaps I'll write later tonight, or sometime again soon...I've been slacking ... (at least not as much as [GM]Dave though, which I used to read regularly...until he just ... stopped ... after saying he'd be back to regular updates ... I miss GM blogs, maybe I need to try to get to be a GM on Rift or something and blog about that

*edit* Just applied for an in-game-rep at Trion (makers of Rift), although I don't know if I'll get it due to not being near their centers -.- ... maybe they could help me relocate?

Friday, April 8, 2011

Stupid Banks!!!

Ok, so, I recently went for a review for increasing my disability with the VA. I had to drive all the way up to Daytona Beach VA center to do this ... and I had to do it twice. Once to be able to get x-rays on my back, and the second to actually see someone to do the review. I've not gotten anything back on if they're increasing my disability %'age yet, but meh. For those that don't know, when you are 'forced' to travel to a VA appointment, you can attempt to claim travel compensation. This is a GREAT thing for now, with the fact that the gas prices are soaring. I recently did get my compensation check in the mail. Unfortunately they wouldn't just deposit it into my bank on file with my disability checks.

The reason this is unfortunate, is because now I have a check that I'd like to deposit into my bank (USAA), which there are no offices in Florida. Upon signing up with USAA, I was informed that I should be able to go to any bank and deposit money into the account. This would be a great thing obviously, if it were the case with SunTrust. Now, I'd had an account or three with SunTrust before, but I had canceled them all when there was a Fraud issue that wasn't solved in ANY kind of timely manner (I believe I blogged about it before). Anyway, I went with this GOVERNMENT check, into SunTrust (Specifically the one in Leesburg, off of Highway 27), wherein I was informed that I not only couldn't cash said check unless I had an active account with them, but that I wouldn't be able to deposit the check into my USAA account.

For those not in the know, USAA bank is specifically there for Military and Prior military individuals, such as myself. Normal individuals cannot get an account there without either being in the Military themselves, previously been in the military, or the spouse of either. So, SunTrust therefore not only doesn't accept to cash any checks unless you have an account with them, but they obviously don't support our military by not allowing you do deposit money into a military bank account.

I'd say now, if you hadn't done so after my last scathing blog post about them, leave SunTrust, and never look back. Even if you're not prior military, or military currently. If you desire to support our troops, SunTrust isn't the way to go. I will be writing a nice scathing letter straight to SunTrust themselves regarding these issues. But I will not step foot into any of their banks again.

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On the Gaming front, I'm enjoying Rift like mad, and if anyone wants to join me, by all means, message/comment and I'll get you info as needed :)